Job Descriptions and Responsibilities
Salary:  Negotiable
We are looking for Online Hotel Booking Staff to help handle our expanding business.
Working with an experienced team, you will be in daily contact with our customers and hotel, processing bookings, answering questions.
Our main business language of communication for all markets is English so it is essential you have excellent spoken and written English skills.
A good Online Hotel Booking Staff has an excellent eye for detail, a totally professional mind-set, is good with numbers and has a creative side to their character. You must also be able to keep a cool head under pressure as workloads can become intense during high season. Successful candidates will have bright minds and be keen to learn about an exciting and rewarding segment of the travel industry.
You should have at least one year experience working within the online travel industry, be confident using Microsoft Excel and Microsoft Word.
You must be ready to learn everything there is to know about Thailand as a travel destination and we will make sure that you see the country's travel products, hotels and attractions first hand.

Responsibilities:
Make hotel reservation and confirmation for customer by the online system
Manage incoming e-mails, telephone, fax and online chat interface
Assist customers with inquiry about their hotel reservation / itinerary (e.g. find or suggest the alternative hotel, check rate and room type) by phone, email or an online chat interface
Contact suppliers via phone and email
Capture booking data manually into online system
Co-operate with other departments to ensure bookings run smoothly
Update hotel price / new hotel in company's website
Working 6 days per week and can work flexible hours (on weekends or holiday)
Fill in for other staff where required

Qualifications
Thai Nationality - Male or Female
At least Bachelor's Degree in any field
Minimum 1 year experience in the hospitality or tourism industry
Knowledge of an e-commerce environment would be advantageous
Good command of English both written and spoken
Good communication skill and have a pleasant phone manner
Good attitude, well organized, detail oriented, hard working, with the ability to work as part of a team
Strong in driving results
Proficient in computer skills
Reliable
Able work under pressure and handle multi tasks

Contact Address
Interested applicants are invited to apply in person or send application with full resume indicating qualifications and experience, transcript, expected salary and recent photo to:
Ms. Annawee
112/87 Moo 2, Tambon Sai Ma, Amphur Muang, Nonthaburi 11000
Tel : 0-2195-5161  Fax : 0-2195-5162
Email: jobs@siamvisit.com